Learner Support

Technical Requirements to Study, Attend Simulation Sessions and Write Exams

Algonquin College Account

Once you have registered in Course 1: Real Estate Essentials, you will be provided with a welcome email with log in credentials to Brightspace. If you have any troubles resetting password or logging in, please email us at realestate@algonquincollege.com. Please note that this training program does not use Algonquin College network accounts or student numbers.

• Brightspace: Login – Algonquin College Online & Professional Training
• Technical Requirements: See below
• Teams: This is used for weekly live support session and simulation 1 & 2. Team links are provided in the course shells.
• Exam Requirements: Equipment Requirements – ProctorU

Live Learner Support – Wednesdays at 6pm ET

Check your Brightspace account to join our live Learner Support drop-in sessions. Led by an experienced real estate facilitator, meet in a live group to ask any questions you have or just listen in on the discussion on various topics, from preparing for your first exam, to preparing for the real world of real estate!

Technical Requirements for Online Courses

All learners will require regular access to a personal computer with a strong internet connection to successfully complete online courses.

Windows PC and Mac*

• Compatible Operating System: Windows 8 or 10 or 11, OS X
• Web Browser: Highly recommend Chrome. Other may include Firefox, Internet Explorer 11, Microsoft Edge, or Safari.
• Good hardware specifications:
  • Intel i5 or equivalent processor
  • Minimum 8 GB of RAM
  • 250 GB solid state hard drive (SSD)
  • Wireless 802.11ac
  • USB 3.0
  • Webcam and microphone

*For Mac users, you may require a Windows emulator or partition.

Mobile Devices

While tablets, smartphones and other mobile devices may allow for some completion of coursework, they are not guaranteed to work in all areas due to compatibility issues. Please do not expect to rely only on a mobile device for success in our courses, you should ensure you have a PC or Mac-based computer available to complete your course modules.

Mobile devices may be used as secondary camera option for the exam requirements through Meazure Learning.

Simulation Session Planning

There are two Simulation Sessions in the Pre-Registration Program: after Course 3 and Course 4. There is one session for the Broker program. These are live, facilitator-led, interactive sessions that are scheduled during the week and on weekends. 100% attendance is required. There is also an exam after each simulation session.

• Schedule link for Simulation Session 1: Residential Real Estate Training (5 days)
• Schedule link for Simulation Session 2: Commercial Real Estate Training (3.5 days)
• Schedule link for Broker Wrap-Up Session

Planning Tips

• Start planning early: You cannot register for a Simulation Session until you have passed the exam in the previous course.
• Review upcoming Simulation Session 2 dates when registering for Simulation Session 1.
• Manage your time: Allocate enough time to complete the 70-hour Course 4 between Simulation Session 1 and Simulation Session 2 if you plan to complete your Real Estate Salesperson Program (Pre-Registration) quickly.
• Avoid delays: Writing exams promptly after completing a Simulation Session will help you stay aligned with your intended schedule.

By understanding these steps and timelines, you can progress smoothly through your program and avoid unnecessary delays.

More information can be found on our Simulation Sessions page.

Documentation Requests

If you need any of the following official documents, you can request them by emailing us at realestate@algonquincollege.com.

Transcript

Transcripts can be used for completion of course(s)/exams, transfers, and completion for applying to RECO or additional proof of completion for a Brokerage.

Letter of Enrolment

You must be registered into course 1 or a later course to be eligible for a letter of enrolment.

Tax Receipts

In order to receive your T2202 (Tuition and Enrolment Certificate) for your income tax return you must provide a Social Insurance Number (SIN):

1. Log in to My Account
2. Navigate to the “Tax Information” tab
3. Enter your SIN and hit Submit

Please note, you will only receive credit on your T2202 for courses completed in the current tax year.

Privacy Notice – Collection of Social Insurance Number (SIN)

Algonquin College is collecting your Social Insurance Number (SIN) for the sole purpose of issuing your T2202 Tuition and Enrolment Certificate, as required by the Canada Revenue Agency.

Your SIN will be:

• Collected and encrypted within our system
• Stored in perpetuity in our student information database as an encrypted field
• Accessible only to three authorized Algonquin College staff members
• Used only to prepare and issue your T2202
• Your SIN will not be shared with any third parties, except the Canada Revenue Agency

Extensions and Accommodations

Program Extension Request

In exceptional circumstances only, you may request an extension to your program end date. Learners unable to complete the Real Estate Salesperson Program pre-registration phase within the 24-month timeframe and have successfully completed at least one pre-registration course and the corresponding exam, should apply for Education Equivalency Assessment. Program extension requests are reserved for unforeseen exceptional circumstances only and require back-up documentation. For more information on education equivalency assessment and how to apply, please visit RECO’s website.

To request an extension, please send an email with “Program Extension” including your full name, RECO ID, your preferred extension date and reason. We will review the request and provide further guidance.

Requesting Accommodations

Advance notice is required to plan and arrange accommodations before the start of a course, exam, or a simulation session.

You may request accommodations for your online learning experience or exams.

• Online learning: please send an email with “Course Accommodation” and provide your reason.
• Exams (at least 30 days in advance), please send an email with “Exam Accommodation” Request. RET Accessibility Directive Policy

Cancellation and Refunds

Please review Cancellation Policy prior to requesting.