This course explores the role of the broker of record in hiring staff (both sales staff and administrative staff), which includes determining staffing requirements, creating job descriptions, understanding employment statuses, and establishing performance standards. Elements of the recruiting process are discussed at a high level, which includes creating job descriptions, prospecting, sourcing, posting for the position, interviewing candidates, selecting and extending job offers, and orientation of new staff members. The course also explains the importance of complying with employment standards and statutory requirements, identifies health and safety issues, and discusses the creation of a brokerage’s policies and procedures manual.
